Reduce churn and boost engagement with live onboarding
Inclined offers tailored onboarding calls for software companies, converting more prospects into paying customers.
Why do onboarding calls?
Reduce customer churn
Say goodbye to frustrated customers who give up too soon. Our friendly onboarding sessions make sure everyone knows how to use your software right from the start.
Increase user engagement
Happy users are active users. We highlight all the cool features of your software, getting users excited and engaged so they keep coming back for more.
Supercharge your support team
Let us handle the newbie questions so your support team can tackle the tough stuff. Our experts will get new users up to speed fast, reducing the load on your support crew.
Reduce customer churn
Say goodbye to frustrated customers who give up too soon. Our friendly onboarding sessions make sure everyone knows how to use your software right from the start.
Increase user engagement
Happy users are active users. We highlight all the cool features of your software, getting users excited and engaged so they keep coming back for more.
Supercharge your support team
Let us handle the newbie questions so your support team can tackle the tough stuff. Our experts will get new users up to speed fast, reducing the load on your support crew.
Better onboarding, more conversions
63% of customers consider the onboarding experience an important factor when making a purchasing decision.
Source: UserGuiding
What our clients are saying
“The team at Inclined has a wealth of experience in onboarding. We've seen them significantly boost conversions for companies they've worked with. Highly recommend Inclined for anyone looking to enhance their onboarding process!”
Our process
Initial call
We'll kick things off with an initial call where our onboarding experts get to know every detail of your software. This helps us understand your product inside and out, so we can explain it clearly to your customers.
Seamless scheduling
We make it easy to slot us into your sales and customer success workflow. We ensure that our services fit smoothly into your existing systems without any hassle, whether that’s with a simple calendar link or a custom software integration.
Follow-Up for Success
We don’t just stop after the initial onboarding. We’ll follow up with you and your customers to make sure everyone is happy and getting the most out of the experience. We can record any call (at your discretion) for you to playback and ensure our services are up to your standards.
Simple, transparent pricing
You pay for results, not overhead.
Flat pricing
Pay a simple flat rate for every call that we complete. We give you predictable costs without any hidden fees.
No hidden fees
No upfront fees or long-term commitments. Pay only for the services you use, when you use them.
Competitive rates
Our competitive rates stand up to any similar option. Our goal is to provide top-notch services at affordable prices.
Flat pricing
Pay a simple flat rate for every call that we complete. We give you predictable costs without any hidden fees.
No hidden fees
No upfront fees or long-term commitments. Pay only for the services you use, when you use them.
Competitive rates
Our competitive rates stand up to any similar option. Our goal is to provide top-notch services at affordable prices.
Get started today
Ready to take your onboarding experience to a new level? Your initial consultation and first call are on us.
Get your first call FREE
Frequently asked questions
How is your onboarding service different from self-serve tutorials? Why should we choose live calls?
Self-serve tutorials are a great start, but they often lack the personalized touch that can address specific user questions and challenges. Inclined’s live onboarding calls offer real-time interaction, tailored guidance, and the opportunity to directly address user concerns, ensuring a smoother and more effective onboarding experience.
Our budget is tight. Is it really worth the investment?
High churn rates and support overload can be huge hidden costs. Investing in Inclined's onboarding services can save you money in the long run by reducing churn, freeing up support resources, and increasing user retention and satisfaction.
Our software is very complex. Can your team handle it effectively?
Our team of experts takes the time to thoroughly understand your software and its complexities during our initial call. This ensures that we are well-equipped to guide your users through every feature, no matter how intricate, providing them with the support they need to fully utilize your product.
We prefer to handle customer interactions in-house to maintain control and quality. How can we trust your service to match our standards?
Inclined works as an extension of your team, maintaining the same level of quality and care that your in-house team provides. We integrate seamlessly into your existing processes and keep you in the loop at every step, ensuring that your standards and customer satisfaction levels are upheld.